Privacy Policy

Introduction

Innomatt respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of personal data:

a) Personal Information

• Name

• Email address

• Phone number

• Company name

• Business details

b) Usage Data

• IP address

• Browser type

• Pages visited

• Time spent on the website

c) Communication Data

• Messages submitted through contact forms

• Enquiries regarding products or bulk orders

How We Use Your Information

We use your data for the following purposes:

• To respond to enquiries and provide customer support

• To process business or bulk order requests

• To improve our website and services

• To communicate updates, offers, or relevant information

• To comply with legal and regulatory requirements

Disclosure of Information

We do not sell your personal data.

We may share your information with:

• Internal team members

• Logistics or delivery partners (if required)

• Service providers supporting our operations

• Authorities when required by law

Orders & Bulk Supply

All orders (including bulk or wholesale orders) are subject to:

• Product availability

• Confirmation by Innomatt

• Agreed pricing and delivery terms

We reserve the right to refuse or cancel any order at our discretion.

Pricing

Prices may vary depending on:

• Order quantity

• Distribution arrangements

• Market conditions

All pricing is subject to change without prior notice unless agreed in writing.

Intellectual Property

All content on this website, including:

• Text

• Images

• Logos

• Product branding

is the property of Innomatt and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

Innomatt shall not be held liable for:

• Any indirect or consequential damages

• Loss of business, revenue, or data

• Any issues arising from misuse of products

Use of our products and website is at your own risk.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for:

• The content of those websites

• Their privacy practices

• Any transactions made through them

Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

Innomatt Food Industry Sdn. Bhd.

innomattfood@gmail.com

+6089-756 139